Frequently Asked Questions

As part of our strategy of driving business on the road and supporting commercial vehicles, our lobbying teams are already on the ground and developing coach specific policy encompassing all commercial road users.

No, all commercial road users that drive business on our roads.

When our lobbing teams are engaged on specific coach issues, we will use the benefits of the RHA Coach specialist group to add support to drive policy.

The RHA seeks not to talk over additional support but in fact, to use its voice to deliver for all members including coach operators.

79.9% of existing members operate less than 15 vehicles, so we truly represent the SME sector already.


That structure of regionality already exists with national teams and events which will now encompass coaches as commercial road users.

As one of the key issues for coach operators this will form a key part of our policy work.

The RHA has the current knowledge which will develop our policy strategy.


We have developed an introductory offer for year one to reflect the challenges the sector faces. The annual cost for a single vehicle operator is £150; for a 2-5 vehicle operator, £350; for a 6-10 vehicle operator, £550 and for operators of more that 11 vehicles, £800. 

We calculate our fees based on the number of vehicles you currently have in operation. All membership fees can be split by monthly direct debit.

The RHA has stakeholder engagement at all levels of government to influence decision making, for example see Clean Air Zones withdrawal in five major cities and three currently engaged with potential changes. Please see our original webinar for more details.


We have memberships to cover both trucks and coaches but we recognise the challenges in the coach sector with will be reflected in our first year offer.



Yes, The RHA has dropped the use of the Name The Road Haulage Association and transitioned to being known as the RHA.

We are actively exploring with service providers to be able to provide these services.

We have no expectation about member or revenue numbers, our focus is delivering support to this sector who drive business on our roads

Year one is a bundled package to assist operators with year two onwards being a sliding scale per vehicle regardless of size.


We estimate that we are about 80% there in terms of knowledge now with a plan to have additional resource with four weeks to fill any void.

Yes,  Quarter two of 2021

We are represented in all the devolved nations and have on the ground representation at local level across all regions, so whilst head officed in Peterborough we are truly nationwide.

We can’t offer and guarantee but assure you we will lobby and campaign with the same intensity that we do on all issues.

There is no expectation but the investment we make is scalable to support

With the ever increasing focus on the green agenda we recognise that a study by the Department of Transport, in partnership with the National Atmospheric Emission Inventory found that coach travel has the least harmful environment impact of every mode of transport, excluding active travel. For example, a single journey from London to Edinburgh in a standard coach results in an average 9.2kg of CO2 emissions per passenger. In contrast, the very same journey would result in the following emissions per passenger:
• Plane – 96.4kg
• Car – 71kg
• Train – 11.9kg

We offer a 24-7-365 media service which means we’re very well set up to respond to incidents and issues quickly and decisively. When it comes down to incidents such as collisions our members are our priority and we will always offer media support and advice. Situations always dictate how we respond but our policy is not to comment on specifics whilst they’re subject to investigation. Our priority first and foremost is to support our members.

Where we talk about vehicles specified and operated in the HVG sector, for coaches this would be discs held.

Our work includes representation within each of the devolved nations. Each has a dedicated senior member of the RHA team which then feeds into a central policy team to ensure the associations overarching policy agenda reflects the needs of each devolved nation.

The Direct Vision Standard measures how much an HGV driver can see directly through their cab windows. This indicates the level of risk to vulnerable road users, such as people walking and cycling, near the vehicle. Coaches are exempt from this as the level of vision is high. Vehicles are rated using a star rating system dependent on the level of visibility from the cab. A zero rated vehicle must have a series of safe systems fitted to have permission to drive in Greater London. There is a £550 fine for non compliance with the required standards. Transport for London implemented this in October 2020. Through RHA and industry lobbying, the enforcement of this was delayed during the pandemic to March 2021. We have lobbied the Mayor and TfL for further delays due to financial and supply difficulties due to the pandemic and have been successful in getting a grace period of 90 days and improvements to the registration system itself.

Yes there are great opportunies for members to speak to the media through us. We speak to trades, locals, regionals, nationals, broadcasters and everything in between. Journalists are always hungry for a story and love nothing more than hearing from people ‘doing the job’ to give life to a story. We’ll be on the lookout for operators coming into membership to be our coach industry voices for when we speak to the media. Contact our press officer, Paul Mummery on

Small operators, (SME’s), are the small majority as far as the industry is concerned and this is also true of our membership. All members have direct access to the RHA team who will ensure your views contribute to the associations policy making. Depending on how involved you want to be you can also join regional councils, sub regional groups and be included in roundtable discussions with other operators and policy makers.

In addition to unrivalled stakeholder relationships across Government, agencies, authorities and any organisation or individual that can influence policy (good or bad) within the sector, the association uses highly sophisticated technology which ensures no mention of the sectors we represent is ever missed.

We see no reason why interested academics couldn’t be considered for inclusion, perhaps a look at our Proffesional Membership might also be attractive.

Travel is zero rated and to single out tours, excursions etc for special treatment on account of them being readily identifiable as leisure, would result in a wholly inequitable situation. Travel by rail or scheduled bus and coach services would have a competitive advantage on account of their leisure travellers being indistinguishable from those travelling for work or other zero rated purposes, so they would inevitably remain zero rated. It would be perverse to create this inequality and place a handicap on such a green mode of travel, but nonetheless this is something we are alert to

Yes, this will mirror the existing rate card for RHA members, details can be found on the main RHA website.

Seat belts must be fitted to all forward and rearward facing seats on coaches and non-urban buses first used after 1st October 2001. There’s no specific requirement for them to be fitted on urban buses.

Yes, via our existing Associate membership offering.

Yes, the help desk and 24/ 7 crisis control would be able to assist with the help of other members.

Absolutely, where there is common ground and it benefits RHA members, and usually the wider industry as a result, we would engage with other trade associations to work for the mutual benefit of all.